Shipping & Returns

• The current delivery estimate for each available method is shown above.

• Checkout confirms the method, fee, and destination eligibility for the order.

• Tracking details are sent when the carrier record becomes available.

30-day window. Request a return within 30 days of delivery — we reply with instructions within 1–2 business days.

Condition. Items should be unused and in original packaging. For hygiene reasons, opened skincare, makeup, and nail products can only be returned if defective or damaged in transit.

Who ships it back. If the item arrived damaged, defective, or isn't what you ordered, return shipping is on us. For all other returns, return shipping is at your expense.

Refunds. Once your return is received and inspected, refunds go back to your original payment method within 5–10 business days. Shipping fees from the original order are refunded only when the return is due to our error.

Damaged or missing? Email us within 7 days of delivery and we'll replace the item or refund you — no return needed for items damaged beyond use.

Start a return. Email [email protected] with your order number and a photo if relevant.